Privacy Policy
Privacy Policy
ORDER DISPATCHING
All orders are set to despatch within 14 days. The time may occasionally change due to unforeseen occurrences with order volumes.
TRACKING
A tracking number will be sent to you after the order has been dispatched via email.
COMPLAINTS
Complaints may be sent to our contact page. There is no guarantee of a resolution. Each case will be looked at individually. We aim to respond within 48 hours.
RETURNS
WE WILL NOT REFUND AN ITEM UNLESS IT IS DEFECTIVE. IF THE ITEM RECEIVED IS DAMAGED, WE ASK THAT YOU PROVIDE US AN EMAIL THAT INCLUDES A PICTURE OF THE DEFECTIVE ITEM (Clearly SHOWING THE DEFECT) WHERE INDICATED IN THE FORM WITHIN 5 BUSINESS DAYS FROM THE DATE OF DELIVERY. WE WILL THEN DETERMINE IF THE CLIENT IS ELIGIBLE FOR AN EXCHANGE BY RESPONDING TO THE EMAIL WITHIN 48 BUSINESS HOURS WITH A RETURN CONFIRMATION NUMBER. THE ITEM MUST BE UNWORN WITH ALL ITS ORIGINAL TAGS. WE ARE NOT RESPONSIBLE FOR RETURN SHIPPING COSTS OR DUTY FEES. UPON RECEPTION, INSPECTION AND QUALIFICATION OF THE RETURN, WE WILL PROCESS THE EXCHANGE. A CONFIRMATION EMAIL WILL BE SENT TO YOU ONCE THE REPLACEMENT ITEM IS SHIPPED. ONCE AN ORDER IS PLACED AND PROCESSED, NO CHANGES CAN BE MADE TO THAT ORDER.
ONCE WE HAVE SENT YOU A CONFIRMATION EMAIL FOR THE EXCHANGE, SEND YOUR DEFECTIVE ITEM BACK TO : 1309 MAIN ST. DALLAS TX 75202
AN ORDER CANNOT BE CANCELLED. IF FOR ANY REASON WE ARE FORCED TO REFUND A CANCELLED ORDER OR ITEM. WE WILL KEEP PROCESSING FEES OF AT LEAST 60%.
TERMS OF USE
Welcome to the Isaiahshayle.com website (hereafter referred to as the Site”) which is operated by or for IS, its affiliates or related companies referred to collectively as IS.The following terms govern your use of and/or purchase of products from the Site. Be advised that your use of the Site constitutes your agreement to follow and be bound by all of the following terms and conditions (the “Agreement”).
GENERAL
We may from time to time change the terms that govern your use of the Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, the Site from time to time, for any reason, with or without notice.
SITE CONTENTS
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, music, and written and other materials that appear as part of this Site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other forms of intellectual property owned, controlled and/or used under license or with other legal authority by IS. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to
which are owned by IS.The Contents of the Site, and the Site as a whole, are intended solely for personal, non-commercial (other than for the purchase of merchandise from the Site) use by the users of the Site. You may not
reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.
CORRECTION OF ERRORS AND INACCURACIES
The information on the Site may contain typographical errors or inaccuracies and may not be complete or current. IS, therefore, reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time with or without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing, product availability or otherwise. We apologize for any inconvenience this may cause.
Privacy Policy
This Privacy Policy is provided to explain how information is collected on our website and how that information is handled once it has been collected. This Privacy Policy may change at any time. By using the site, you accept the terms and conditions outlined in this Privacy Policy and the Terms of Use.
USE OF INFORMATION
All personal information that we obtain about you will be recorded, used, and protected by us in accordance with current data protection legislation and this Privacy Policy. We primarily will use your personal information to provide products and services to you (e.g. to process and ship your online order). We will periodically will update customers via email about new product updates and
promotions. If you wish to be removed from this email list, then please visit IS.com and remove your email address by updating your personal information or click the unsubscribe link at the bottom of an email you have received from us. (To update your personal information via the website,log onto IS.com and click “My Account.” If you have lost or do not remember your password, then please send an email from the email address you used to register your account. We
will only send password information to the email address listed under the account. Password information will not be given out over the phone.) Except as described in this Privacy Policy, we do not sell, trade, or otherwise transfer your personal
information to third parties without informing you in advance and in accordance with applicable data protection law. Your data may be transferred to web site hosting partners and other parties who assist us in designing and operating the website, executing services, or analyzing collected data. These parties only will use your data for the purpose of carrying out the word as indicated and will be
required to keep the information confidential. We also will release personal data without consent if such is required by law or for security purposes.
SECURITY OF INFORMATION
The security of the information you provide to us is protected by various security measures we have implemented. Your personal information is maintained through secure networks and is only accessible by a limited number of people who have special access rights and are required to keep the information confidential. Notwithstanding these efforts, no transmission of data over the Internet is
guaranteed to be completely secure and such transmission is at your own risk.
LINKS TO THIRD PARTIES
For your convenience and to improve the usage of the website, we insert links to third parties, for which this Privacy Policy does not apply. These links take you outside our services and off the IS.com website and are beyond our control. This includes links from parties that may use IS logos as part of a co-branding agreement or sell IS’ products. The sites you can link to have their own separate Privacy Policy and although we seek to protect the integrity of our site, IS is not responsible and cannot be held liable for the content and activities of
these sites. Your visit/access to these sites, therefore, is entirely at your own risk. Please note that these other sites may send their own cookies to users, collect data or solicit personal information.
YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 et. seq. permits customers of IS who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the following address: , Attn: General Counsel. In your request, please specify that you want a “California Privacy Rights Notice.” Please
allow up to 30 days for a response.
LIMITATION ON LIABILITY IN NO EVENT SHALL DR14, ANY OF DR14’ AFFILIATES, OR ANY OF
THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES,
WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING FROM OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THIS WEBSITE. The laws of the State of California shall govern all matters relating to this website Privacy Policy, without giving effect to any principles of conflict of law.